Frequently Asked Questions

custom pet pillows in a chair

1. How long do Custom Pet Pillows take to ship?

Our adorable custom dog pillows, custom cat pillows, and custom photo pillows are a custom-made product. Our average shipping time is 2 weeks, and we will be offering upgraded shipping soon. Please keep in mind that with COVID-19 restrictions shipping can be delayed depending on your location.

2. What kind of animal charities does Custom Pet Pillows donate to?

Custom Pet Pillows donates 10% of our proceeds to both local and national charities, such as the Humane Society of Texas, Pets Alive, as well as small individual efforts. We dedicate a large portion of our time carefully selecting organizations and efforts to donate to and are grateful for the ability to do so. For tips on animal donation, feel free to check out our Pet Lovers' Blog.

3. How large is the square photo pillow

Our square photo pillow comes in one size only, which is 18" x 18" in size and made with a super-soft cotton polyester blend. All of our pillows are made to be both ultra-plush and durable. For detailed questions about our products, reach out by email to custompetpillowsus@gmail.com.

4. Can I wash my pillow?

Our beautiful pet lover gifts are made using your pet's photo, and we recommend only gently washing in the sink to keep your pet's photo looking pristine for ages. We do not recommend machine washing your Custom Pet Pillow. For detailed information on our pillows, please contact custompetpillowsus@gmail.com.

5. When Will The Next Giveaway Be?

Custom Pet Pillows offers regular giveaways, and our next giveaway will be January 2021. To stay up-to-date with giveaway announcements, we recommend following our social media channels @custompetpillows.

6. Can I Order A Photo Pillow That Is Not Of A Pet?

Can you? Absolutely you can. Our photo pillows can be created with any photo in mind. If needed, feel free to use the "notes" area of check-out to give any details you would like regarding your desired outcome and we will make it happen!

7. Do You Ship Worldwide Or Only To United States?

Custom Pet Pillows proudly offers our adorable custom photo pillows worldwide. We do advise that due to COVID-19 restrictions, shipping delays should be expected and we apologize for the inconvenience.